1) Information We Collect

A. Information you provide to us

Depending on how you interact with SpaceCoast.food, you may provide:

• Contact information (name, email address, phone number)
• Event request details (date, time, address/city, attendance estimates, power/parking notes, compensation model, etc.)
• Messages and communications you send us
• Vendor information (business name, logo, menu/cuisine info, service area)
• Vendor documents (if applicable) such as proof of insurance, licenses/permits, or other business documentation uploaded to support venue/event consideration

B. Information collected automatically

When you visit SpaceCoast.food, we (and our service providers) may automatically collect:

• IP address and general location (city/region)
• Browser/device type and operating system
• Pages visited, time on site, and clicks
• Referring/exit pages and links
• Approximate analytics and performance data

This data is commonly collected through cookies and similar technologies (see Section 5).

C. Leads collected via Meta (Facebook/Instagram) lead forms

If you submit a request through a Facebook/Instagram lead form, Meta may share the information you submitted (such as name, email, phone, and your form answers) with us.

2) How We Use Information

We use information to:

• Respond to inquiries and provide support
• Route event requests to participating vendors for availability and fit
• Communicate with you about your request (email/text/call)
• Maintain and improve website functionality and user experience
• Send subscription emails and updates when you opt in
• Prevent abuse, spam, or fraudulent activity
• Comply with legal obligations

3) How We Share Information

We do not sell your personal information.

We may share information in these cases:

A. With vendors (for event routing)

If you submit an event request, we may share relevant event details with participating vendors so they can determine availability and respond. This may include details like event date/time, general location, attendance estimate, and logistical requirements. We share only what is reasonably necessary for scheduling/availability.

B. With service providers

We may share information with vendors who help us operate the service, such as:

• Form processing (e.g., Formspark)
• Email delivery (e.g., SendGrid)
• Analytics (e.g., Google Analytics)
• Payments (e.g., Stripe)
• Hosting / infrastructure providers

These providers process data on our behalf to provide their services.

C. For legal reasons

We may disclose information if required to comply with law, legal process, or to protect the rights, safety, and security of SpaceCoast.food and others.

4) Vendor Documents and Organizer Review

If a vendor uploads business documents (such as insurance or licensing):

• We use these documents to support vendor consideration by venues/event organizers that request or require them.
• Access may be provided to venue/location managers or event organizers when relevant to vendor selection.
• Vendors are responsible for ensuring documents are accurate and up to date.

5) Cookies and Analytics

We may use cookies and similar technologies to:

• Understand website performance and improve content
• Measure traffic sources and usage patterns
• Maintain basic functionality

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

6) Email Subscriptions

If you subscribe to updates, we will send emails related to the service (e.g., schedule updates, announcements).
You can unsubscribe at any time using the unsubscribe link in emails or by contacting us.

7) Data Retention

We keep information only as long as needed for the purposes described in this policy, including:

• responding to requests
• maintaining records for operational and legal purposes
• preventing abuse

If you request deletion, we will take reasonable steps to remove your information unless we must retain it for legal or legitimate business reasons.

8) Your Choices and Rights

Depending on your location, you may have the right to:

• request access to the personal information we hold about you
• request correction of inaccurate information
• request deletion of your information
• opt out of marketing communications (unsubscribe)

To make a request, contact us using the information below.

9) Children's Privacy

SpaceCoast.food is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10) Security

We use reasonable administrative and technical safeguards designed to protect information. However, no online system can be guaranteed 100% secure.

11) Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when changes were made. Continued use of the site after changes means you accept the updated policy.

12) Contact Us

If you have questions or requests about this Privacy Policy, contact: